Keller Family Blog

Wow. I used a Bomgar box this week to provide remote support to someone. This box is incredible. It is much more than simple remote control. I could not only see the persons screen but could delve into more technical details of their system. In one instance I was helping someone with a computer problem in Sydney with me in Melbourne. I was more effective and efficient. Got their problem solved in less than 30 minutes which could easily taken an hour without this tool. I have used different tools over the years to see someone’s screen. This by far was the best. If you do tech support you should check it out. http://www.bomgar.com/ (And no I receive no compensation for my opinion or words. It was just too cool to not share.)

This entry was posted on Sunday, May 4th, 2008 at 9:56 am and is filed under Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.